Spoiler alert: Maslow was wrong. Belonging is more important to humans than food, water or shelter - with profound implications for changing organisational culture.
The world has changed fundamentally in the last ten years and dramatically in the last six months. Organisational culture has become an essential focus for senior executives, middle managers and people leaders of all kinds. If we can’t get our people aligned and passionate about our customers and our purpose, we’re simply not going to be able to compete.
The key to changing organisational culture is this: humans want to belong. They want to belong so much they’re willing to do almost anything to ensure they do. When joining a new organisation, they figure out what is successful behaviour in their new group and slowly adopt that behaviour as their own.
That’s why an organisation’s culture is so 'sticky' and can be hard to change. If you want to change your culture, you need to change the rules of belonging.
Designed for people leaders and team members who want to co-create their culture - and have a laugh along the way.
Your employee culture will give you anything you want, as long as you give it what it needs first.
Though it might not be obvious, there are actually two cultures in your organisation. An employee culture and a management culture. No matter how well-loved, respected or trusted your leaders are, they're not part of the employee culture.
Your employee culture has two priorities, first survival and then psychological safety. If leaders give it what it needs to achieve them, it will give them anything they ask. If they don’t, it will spend all its time trying to earn them and focus only on how to please internal leaders instead of how to please external customers.
Without psychological safety, the employee culture won’t come up with the innovative ideas that are critical to future-proofing your organisation. And no amount of kick-offs, roll-outs or town hall inspiration sessions will change that.
Designed for people leaders and team members who want to understand how to pro-actively manage and change their culture - and have a laugh along the way.
Fiona’s keynote at our annual conference was engaging, meaningful and fun for our delegates. They had a laugh and a chance to reflect on the culture they’re building at the same time. Just what we’d hoped for."
Victorian Principals Association
It was great to see Fiona’s keynote at the VPA annual conference. She got the whole room singing and laughing as well as giving us some really valuable insights into how culture works and how we can change it. I would recommend her for anyone looking for a speaker who can deliver a combination of meaning and fun.
Australian Primary Principals Association
Fiona is an experienced and effective management consultant. She truly understands people, their behaviour and the drivers that enable cultural change. Fiona has successfully delivered purpose driven strategies that have shaped organisational culture. I have witnessed first-hand Fiona’s passion and drive when engaging with a large audience to spark intrigue and excitement. Her ability to influence senior executives to lead and demonstrate the required behaviours for cultural change has resulted in the successful implementation of sustained changed behaviours and practices.
Senior Consultant, Portfolio Strategy
Commercial Property, National Australia Bank